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Assistant Manager – Delivery Business Operations (18 Months contract)

Job no: 494112


  • Assist Delivery Manager to plan and implement delivery strategies across banners in the business group
  • Provide guideline for fleet management, setup KPIs to enhance efficiency and service quality
  • Perform regular sales forecast and budget planning for delivery business sector
  • Evaluate and manage food delivery partners, formulate SLA, workflows, and handle service agreements for the partnership
  • Assign food delivery zone, allocate the best resource to restaurants by performance analysis to unlock delivery business opportunities
  • Work closely with banner operation team to implement new delivery solutions and management tools
  • Support digitalization for in-store and driver work flow, propose system enhancement, assist UAT and provide feedback for system roll out



  • Bachelor in Business Management or related discipline
  • Minimum 3 years relevant working experience in operation and experience in delivery business in retail or F&B industry will be an advantage
  • Familiar with food delivery business is added advantage
  • Good with numbers - comfortable with data to inform decisions
  • Excellent interpersonal and communication skills
  • Strong problem-solving and management skill with positive mind-set
  • Mature, independent, self-motivated, detail-minded and responsible
  • Good command in both spoken and written English and Chinese
  • Familiar with MS Office, Excel, PowerPoint
  • Immediately available preferred

Advertised: China Standard Time
Applications close:

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