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IT Officer (POS & CMS) (System Support)

Job no: 495521

Responsibilities:

  • Perform timely POS and CMS System menu update, and testing
  • Provide daily technical support and handle requests from key users
  • Support new implementation promotion campaign and technical issues
  • Work with external service vendors to ensure vendor deployments and deliverables are in quality standard
  • Assist in ad-hoc projects as assigned

 

Education/Qualification/Experience:

  • Higher Diploma or above in Computer Science or related discipline
  • 3 years working experience in IT user support, experience in QSR is preferred
  • MCP, MCSE or CCNA holder would be an advantage

 

Knowledge, Skills & Abilities Required:

  • Solid experience in helpdesk support, virus and spam control, PC disaster recovery and data migration
  • Hands-on experience in supporting Windows, MS Active Directory, Office 365, Sophos, POS and other Microsoft applications
  • Self-motivated, strong problem solving and analytical skills
  • Can do attitude and willing to work under pressure and overtime
  • Customer focused attitude and dedicated to problem resolution
  • Able to work shift duty in weekend and on public holidays (5-day work per week)
  • More experiences will be considered as Senior Officer

 

Advertised: China Standard Time
Applications close:

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