What you’ll do:

• Assist CRM Manager on planning and executing marketing & loyalty program and other marketing initiatives planned to achieve company objectives
• Plan and implement CRM campaign for driving the growth of member acquisition, retention and reactivation as customer lifetime cycle
• Explore potential marketing opportunities for joint promotion/ collaboration
• Support in implementing marketing plan and CRM related programs includes members activities and events
• Work closely with internal cross-functional teams to ensure accuracy of all deliverables within designated timeline
• Review and evaluate performance of marketing campaigns, and assess against goals (ROI and KPIs)
• Handle ad-hoc projects as assigned

What you’ll bring:

• Degree in Marketing, Advertising, Business Administration or related disciplines
• 5 years’ CRM / Marketing experience in Retail, F&B, FMCG business is highly preferred
• Passionate in F&B, self-motivated and high attention to details
• Data-driven, strong analytical, problem solving and negotiation skills
• Good communication, interpersonal and organization skills
• Proficient in PC applications such as Excel, Word, PowerPoint and Chinese word processing
• Excellent command of written and spoken English and Chinese

What we need from you:

• Apply online
• Submit your CV and a cover letter highlighting your experience, skills, achievements, current package and availability